Apart from our products, we are also known throughout the industry for our service and product safety. We are ISO 9001 certified (download certificate: ISO9001 certificate english) and have established an internal Quality Assurance Department that checks all major properties of our inks. In addition to our internal quality management system, we are also in contact with many well-known testing laboratories like TÜV Rheinland, TÜV Süd, Duke Medical Center USA, Delphic UK, SGS, Bureau Veritas, and Intertek.
We can support you with advice regarding all established international regulations like REACH and TSCA, and we can assist you in the certification of your finished products.
Another important topic for distributors and wholesalers in the European Union is the composition of the purchased pens. Unknown ball pen inks may cause problems with the writing performance of pens. Even more important is the REACH compliance and toxicological safety of the inks. For this reason, we decided to offer the analytical identification of Dokumental ball pen inks for your purchased refills and pens.
We are also working closely with many major component manufacturers worldwide to provide you with suitable writing systems in combination with our inks. Your writing instruments can be benchmarked against those of your competition and we will give you our judgement about the best combination of components and inks for your needs.
This way we guarantee that our inks will always power your pen.